Error code and Description
This page provides self-service troubleshooting for MegaNode users when
encountering errors.
You can reach out to us in our discord here: https://discord.com/invite/NodeReal
Or you can contact [email protected] for more information.
MegaNode: Handling Errors
| ERROR | DESCRIPTION | SOLUTION |
|---|---|---|
code: -32000 message: Unauthorized | Invalid KEY | See your MegaNode account for the valid API KEY |
code:-32000 message: timeout | Request hit 30 seconds timeout | Splitting heavy subqueries into smaller bites |
code: -32002 message: IP address XX.XXX.XXX is not on whitelist | The current IP address being used is not whitelisted | Check the whitelisted IP addresses on your API Key’s settings |
code:-32004 message: method xxx does not support | The method is not allowed to you | Upgrade plan |
code: -32005 message: batch size exceed limit 500 | Occurs when hitting the 500 requests limitation in a batch call | Limit the number of requests in a batch call (< 500) |
code: -32005 message: ran out of cu | No usable CU remains on the account | Review the account CU balance and valid CU Packs. Buy CU or change the plan allowance. A CUPS Burst does not add CU. |
code: -32005 message: Your account has exceeded its Compute Units Per Second capacity. Please check out https://docs.nodereal.io/docs/cups-rate-limit and upgrade to Growth, Team or Business tier for higher rate limit. | The API key has reached its effective CUPS limit | Reduce request rate and retry with backoff. For sustained demand, choose a higher plan or Enterprise Base CUPS tier. Enterprise customers can add temporary capacity to the selected key with a Burst Pack. |
code: -32005 message: logs count exceeds the limit 50000 | Occurs when block range exceed 50,000 | Reduce the query block range |
code: -32005 message: limit exceeded | Request method rate limit is reached | Contact Tech Support via Discord https://t.co/ig3fY9eU3s |
code: -32600 message: Invalid request | JSON is not a valid request object | Check the correct JSON at API doc section for the method being used |
code: -32601 message: method XXXX does not exist/is not available. | Unsupported method or Unsupported clients were used when calling the API | Check at the API doc section if the method is supported |
code: -32602 | Invalid Params | Check the correct params number and type. |
code: -32700 | Invalid JSON | Check the correct JSON at API doc section for the method being used. |
Updated 9 days ago