This page provides self-service troubleshooting for MegaNode users when
You can reach out to us in our discord here: https://discord.com/invite/NodeReal
Or you can contact [email protected] for more information.
MegaNode: Handling Errors
|Invalid KEY||See your MegaNode account for the valid API KEY|
|Request hit 30 seconds timeout||Splitting heavy subqueries into smaller bites|
message: IP address XX.XXX.XXX is not on whitelist
|The current IP address being used is not whitelisted||Check the whitelisted IP addresses on your API Key’s settings|
message: method xxx does not support
|The method is not allowed to you||Upgrade plan|
message: batch size exceed limit 500
|Occurs when hitting the 500 requests limitation in a batch call||Limit the number of requests in a batch call (<500)|
message: ran out of cu
|Occurs when CU runs out||Upgrade plan or buy more CUs|
message: Your account has exceeded its Compute Units Per Second capacity. Please check out https://docs.nodereal.io/docs/cups-rate-limit and upgrade to Growth or Enterprise tier for higher rate limit.
|Occurs when reached CUPS capacity||Upgrade plan or send with retries|
message: Invalid request
|JSON is not a valid request object||Check the correct JSON at API doc section for the method being used|
message: method XXXX does not exist/is not available.
|Unsupported method or Unsupported clients were used when calling the API|
Check at the API doc section if the method is supported
|Invalid Params||Check the correct params number and type.|
|Invalid JSON||Check the correct JSON at API doc section for the method being used.|
Updated 3 months ago